Accessibility

What Is Digital Accessibility?

Digital accessibility means creating websites, applications, and documents that everyone can use, including people with disabilities. At the UNC System Office, this ensures access for students, employees, and the public who use assistive technologies.

Digital accessibility should account for a wide range of user needs, including:

  • Visual impairments – blindness, low vision, color blindness (require screen reader compatibility, high contrast, alt text).
  • Hearing impairments – deaf or hard of hearing (require captions and transcripts for audio and video).
  • Mobility or motor limitations – limited hand movement, paralysis, tremors (require full keyboard navigation and accessible form controls).
  • Cognitive differences – learning disabilities, ADHD, memory impairments, traumatic brain injury (require clear language, consistent navigation, and simple layouts).
  • Speech limitations – difficulty speaking or using voice-based systems (require non-voice interaction options).
  • Neurological conditions – seizure disorders or sensory sensitivities (require avoiding flashing or flickering content).

Guided by the POUR Principles

  1. Perceivable: Information must be presented in ways that all users can perceive.
  2. Operable: Users must be able to navigate and interact with content.
  3. Understandable: Content and interfaces must be clear and predictable.
  4. Robust: Content must be compatible with assistive technologies.

Why It Matters

  • It’s the right thing to do: Everyone deserves equal access to UNC System information and services.
  • It improves usability: Accessible design makes content clearer and easier for all users.
  • It’s the law: Title II of the ADA requires accessible web and mobile content for state government.

North Carolina compliance deadline: April 24, 2026

Who Is Responsible?

You are. If you create or publish digital content, it must be accessible.

NC DIT
NCDIT offers resources and guidance to help ensure your web content and digital files are accessible to all users, including individuals with disabilities.

NCDIT Web Content Accessibility

Accessibility standards and best practices to make digital experiences everyone can use.

NCDIT Document Accessibility

Make accessible documents to let everyone use information. PDFs, Word documents, PowerPoint presentations, and Excel spreadsheets hosted on public websites must be accessible.