Ramdan consistently provides stellar customer service. Whether by text, call, teams message or help ticket, you can count on Ramdan to respond quickly with a few trusty solutions to your problem. If his initial “bag of tricks” is not successful, you can guarantee he’ll reach out with options to meet and troubleshoot the dilemma. Even in the midst moving to Raleigh, and all of IT’s responsibilities, Ramdan was never too busy to help with what I’m sure could be considered minor tech-issues.

Nominated by Tony Stewart