Due to Time Information Management (TIM) system updates that will launch on Monday, April 15, system outages will affect all employees’ TIM access. This means that every employee will need to track their time worked/leave used outside of TIM for a period of time in April. HR will continue to work behind the scenes to ensure continuity of System Office employees’ accrual balances, and employees are encouraged to do the same.

We are also offering a virtual TIM Lunch and Learn via MS Teams on April 16 at 11:30 a.m. to discuss the new updates and layout of the new TIM system.

WHAT’S NEW

With this TIM system update, the processes for entering time and approving timecards will remain the same as they are today, but new features and functions you can expect to see include:

  • Tile-based interface (similar to ConnectCarolina)
  • Enhanced reporting
  • Enhanced accessibility
  • Employees with multiple positions will automatically be viewable to supervisors

The update will also allow more managers to see their direct reports in TIM.

TIM SYSTEM TRANSITION

Before the launch, there will be system outages that will impact biweekly and monthly employees’ TIM access. Below are actions employees need to take to ensure their time and leave reporting will be correct after the update.

Biweekly Employees – Time Clock or Time Stamp, Times In/Out Captured in TIM

  • Must approve biweekly timecard ending April 7 by Friday, April 5 at 5 pm
  • Access to the current TIM system for time stamps will stop the night of Thursday, April 11 at 6 pm.
  • Employees should be able to resume time stamps in the system on Monday, April 15. Employees are required to track their in/out times from April 11- April 14 until access is restored.
  • Please coordinate with your manager or TIM administrator to enter in/out times April 11 – April 14 once access is restored on April 15.

Biweekly Employees – Manual Time Entry

  • Must approve biweekly timecard ending April 7 by Friday, April 5 at 5 pm.
  • Access to the current TIM system will stop on Tuesday, April 9 at 6 pm.
  • Employees should track all times in/out and leave taken entries beginning Monday, April 8 and enter them into TIM after the system update is complete on April 15.

Monthly Employees

  • Must approve March timecards by Friday, April 5 at 5 p.m.
  • Access to the TIM system will stop on Tuesday, April 9 at 6 p.m.
  • Employees should hold any April leave hours taken and enter them in TIM after the update is complete on Monday, April 15.

All Permanent Employees

All leave earning employees should screenshot their accrual balances in TIM after signing off on either their March monthly or April 7 biweekly timecard and retain this record to validate their beginning accrual balances after the system update. In your timecard, click on either 3/31/24 (monthly) or 4/7/24 (biweekly), then, click on the arrow at the bottom middle of your screen:

Then click on the “Accruals” tab to view and then screenshot those balances.

Work with your manager and TIM Administrator if you have any questions or if you do not see the correct balance reflected after the system update.

UPGRADE SUPPORT

We will be providing updated training materials for employees and managers before the new look goes live.

We appreciate your patience during this transition to a new TIM system.  We will also be offering a TIM Lunch and Learn session on April 16 at 11:30 a.m. to discuss the new updates and layout of the new TIM system. Please contact Kyiah Telfair, Payroll, Leave, and TIM Administrator, if you have any questions regarding the system update or experience any issues.