UNC Legal Plans through MetLife

The UNC Legal plan benefit is like having a trusted attorney in your pocket or on retainer. The attorney will advocate for your best interests and help you navigate legal issues. This may sound like a luxury, but it doesn’t have to be! Our coverage provides access to a network of qualified and experienced attorneys nationwide.

Plan benefits include:

• A cost-effective plan, at $13.66 per month, providing access to more than 18,000+ experienced network attorneys.1
• Unlimited use of network attorneys for covered issues.
• Assistance for a wide range of legal needs, including money matters, home and real estate, family and personal matters, civil lawsuits, elder care issues, and vehicles and driving.
• Online digital estate planning tool—create wills and trusts, healthcare proxies, and power of attorney documents from the comfort of home.

Resources:

• View the UNC Legal Plans Product booklet to review a more detailed listing of benefits offered under this plan. 
• To enroll in this benefit, click here.
• Leaving the university, click here to learn more about your portability options.

Frequently Asked Questions:

How does the plan work?

A. Getting started is easy. You choose an attorney from our network, which is available online or by calling our Client Service Center. Call the attorney you select and schedule a time to talk or meet. It’s that simple. You can also choose an attorney outside of our network and be reimbursed according to a set fee reimbursement schedule.1 You can speak to our network attorneys face to face, by phone or you can submit questions online to our Law Firm E-Panel — whatever works best for you. And for certain legal matters, your attorney can represent you in court without you having to make an appearance.

How are attorneys selected for the network? What are their qualifications?

A. We only select attorneys who meet our selection criteria and agree to our Attorney Code of Excellence. Attorneys in the network have an average of 25 years experience in the practice of law, have graduated from an accredited law school and must maintain valid state licensure. Additionally, the attorneys must agree to provide superior customer service to all legal plan members. We routinely monitor our attorneys to ensure our members’ needs are being met and conduct regular re-credentialing audit that looks at legal activity, member feedback, verification of malpractice insurance and more.

Are claim forms required when using the legal plan?

A. No. We make using your plan easy. When you use a network attorney, there is nothing for you to do. Plan services are covered in full, and billing is between us and the network attorney. There are no waiting periods, no copays, no deductibles and no claim forms.

Can I get help finding the right attorney for my needs?

A. Yes, our Client Service Center representatives are here to help you find the right attorney for your legal matter, whatever that might be. We’re committed to ensuring you receive the expert legal help you need, when you need it.

Are my spouse and family members also covered by my plan?

A. Most plans cover your spouse and dependent children; please see the details of your plan. You can confirm the details of your coverage online. If your dependents are included, you can grant online access in account settings.

Are claim forms required when using the legal plan?

A. No. We make using your plan easy. When you use a network attorney, there is nothing for you to do. Plan services are covered in full, and billing is between us and the network attorney. There are no waiting periods, no copays, no deductibles and no claim forms.