Erskine B. Bowles Staff Service Award

UNC President Erskine B. Bowles

The Erskine B. Bowles Staff Service Award was established in 2010 by the UNC Staff Assembly to recognize staff employees whose accomplishments are consistent with the goals of the University and the University’s public service mission. Recipients must:

  • Demonstrate exceptional customer service
  • Provide extraordinary assistance outside of normal job responsibilities to their institution and surrounding communities
  • Displays selfless acts of giving to the campus and community events
  • The creativity and impact of a nominee’s achievements are of a magnitude that greatly exceeds the normal accomplishments of a staff employee

Recipients receive a glass award, $1000, and a short video about their nomination (produced by UNC-TV).

>p>The goal of the UNC Staff Assembly is to improve communications, understanding and morale throughout the whole of our respective communities and to increase efficiency and productivity in campus operations. In as much, the Erskine B. Bowles Staff Service Award is given to a permanent, full-time staff member who has shown exemplary understanding, empathy and devotion to mankind and whose accomplishments are consistent with the goals exemplified by Erskine B. Bowles during his tenure as UNC President and in accordance with the University’s public service mission.

Public Service in the University of North Carolina

Service to the state has always been a core part of the University’s mission. Our staff, like their faculty colleagues, are engaged in public service activities on our campuses and throughout the state which makes the University an integral part of the state’s economic and cultural life. Staff serve the people of North Carolina by directly engaging with the specific needs of businesses, nonprofit groups and governments bringing to life the strategies stated in the UNC Strategic Directions Plan: Our Time, Our Future. UNC must continue to take a prominent role in working within communities to assist in meeting the needs of today’s society.

Selection Criteria

  • Permanent staff member from any of the 17 institutions and University affiliate groups
  • Demonstrates exceptional customer service
  • Provides extraordinary assistance by providing additional help outside of normal job responsibilities throughout the campus and surrounding communities
  • Displays selfless acts of giving to the campus and community events
  • The creativity and impact of a nominee’s achievements are of a magnitude that greatly exceeds the normal accomplishments of a staff employee

Nomination Process / Required Items

  • A Letter of Nomination / Cover Letter from Campus Human Resources Department with a statement of the candidate’s contributions and demonstrated record of public service to the campus / local community
  • A statement of the highlights of the candidate’s recent accomplishments related to the award and how it contributes to the overall welfare of the campus / local community
  • Letters of Support (maximum 3) from peers, supervisor, students, campus administration, local community members, representatives from local businesses / organizations
  • Nominee’s biographical information

Erskine Bowles Award 2018

2018 Erskine Bowles Award Recipient
Winner, Jeff McQueen

At the time of his receipt of this award Mr. McQueen serves as a Standardized Patient Training Specialist in the Clinical Skills and Patient Simulation Center, at UNC-Chapel Hill’s School of Medicine. He has been a permanent member of staff for 15 months, but has been part of the standardized patient pool since 2013.

Jeff has elevated the quality of the standardized patient (SPs) program, providing thorough and rigorous training for SPs as well as launching a pilot program this year to teach SPs, who come from a wide range of backgrounds, about gender identity issues. He is a Safe Zone trainer so that he can provide that training to the SPs or other SOM staff. He designed the Clinical Skills Assistance Program (CSAP), which helps students at any level of their medical education to improve their skills through practice and tailored feedback.

Jeff began OFF RAMP HUNGER, which provides portable, non-perishable food to the community. He has worked to get grants and donations from local businesses and supermarkets to fill large Ziploc bags with food, water, and toiletries, for regular people to distribute to the homeless or others often found at Triangle-area traffic lights or exit ramps from highways. His other community service includes:

•  Independent Animal Rescue (IAR): Providing foster and hospice care to dogs.
•  Food For All: Hot meals delivered to food-insufficient community members.
•  Orange County Interfaith Mission: A food distribution center for Orange County NC families.
•  Mayan Families: Serving Guatemalan families with housing and medical needs.
•  Hillsborough Sanctuary Committee: Promotes safe spaces for families facing deportation.
•  Alerta NC: An organization that acts as advocates for immigrants detained by ICE.
•  Planned Parenthood: Client escort.
•  Safe Zone Project: Facilitator.
•  Alamance Pride: Founding member of first Gay Pride event in Alamance County, NC.

Previous Award Recipients

YearRecepientUniversity
2017Dr. Robert CanidaUNC Pembroke
2016Joe RickUNC Asheville
2015James GriffinNC A&T State University
2014Billy EdringstonNC A&T State University
2013Rudy AndersonWinston-Salem State Univeristy
2012Edwin H. Martinat IIIUNC School of the Arts
2011Julie HeinitshUNC Asheville
2010Adam ReaganUNC Asheville