Erskine B. Bowles Staff Service Award

Former UNC President Erskine B. Bowles

The Erskine B. Bowles Staff Service Award was established in 2010 by the UNC Staff Assembly to recognize staff employees whose accomplishments are consistent with the goals of the University and the University’s public service mission. 


  • Must be a permanent staff member (SHRA or EHRA non-faculty) of any of the 17 UNC constituent institutions, the UNC System Office, or a recognized University affiliate
  • Demonstrate exceptional customer service within their university employment
  • Provide extraordinary service to their surrounding community
  • Display generosity in their contributions of time, energy, and spirit to campus and community events


  • A glass award,
  • A cash payment of $1000,
  • A reception with the Staff Assembly and University leadership, and 
  • A short video about their service produced by UNC-TV


All university employees are encouraged to nominate a deserving colleague for this award.

  • Provide a statement that highlights the candidate’s accomplishments and describes how the candidate contributes to the overall welfare of their university organization and their surrounding community
  • You may also provide up to three additional letters of support from peers, supervisor, students, campus administration, local community members, and/or representatives from local businesses/organizations

Erskine B. Bowles Staff Service Award 2018

2018 Erskine Bowles Award Recipient
Recipient, Jeff McQueen

At the time of his receipt of this award Mr. McQueen serves as a Standardized Patient Training Specialist in the Clinical Skills and Patient Simulation Center, at UNC-Chapel Hill’s School of Medicine. He has been a permanent member of staff for 15 months, but has been part of the standardized patient pool since 2013.

Jeff has elevated the quality of the standardized patient (SPs) program, providing thorough and rigorous training for SPs as well as launching a pilot program this year to teach SPs, who come from a wide range of backgrounds, about gender identity issues. He is a Safe Zone trainer so that he can provide that training to the SPs or other SOM staff. He designed the Clinical Skills Assistance Program (CSAP), which helps students at any level of their medical education to improve their skills through practice and tailored feedback.

Jeff began OFF RAMP HUNGER, which provides portable, non-perishable food to the community. He has worked to get grants and donations from local businesses and supermarkets to fill large Ziploc bags with food, water, and toiletries, for regular people to distribute to the homeless or others often found at Triangle-area traffic lights or exit ramps from highways. His other community service includes:

•  Independent Animal Rescue (IAR): Providing foster and hospice care to dogs.
•  Food For All: Hot meals delivered to food-insufficient community members.
•  Orange County Interfaith Mission: A food distribution center for Orange County NC families.
•  Mayan Families: Serving Guatemalan families with housing and medical needs.
•  Hillsborough Sanctuary Committee: Promotes safe spaces for families facing deportation.
•  Alerta NC: An organization that acts as advocates for immigrants detained by ICE.
•  Planned Parenthood: Client escort.
•  Safe Zone Project: Facilitator.
•  Alamance Pride: Founding member of first Gay Pride event in Alamance County, NC.

View a short video about Jeff’s accomplishments.

Previous Award Recipients

2017Dr. Robert CanidaUNC Pembroke
2016Joe RickUNC School of the Arts
2015James GriffinNC A&T State University
2014Billy EdringstonNC A&T State University
2013Rudy AndersonWinston-Salem State Univeristy
2012Edwin H. Martinat IIIUNC School of the Arts
2011Julie HeinitshUNC Asheville
2010Adam ReaganUNC Asheville